VedKris Edu

Privacy Policy

Read how VedKris Edu collects, uses, and protects the personal details you share through our counselling and enquiry forms. Your data is never sold or spammed.
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Privacy Policy

Last updated: 14 June 2026

VedKris Edu ("VedKris Edu", "we", "us", or "our") is a study abroad consultancy based in Darbhanga, Bihar, India. We are committed to protecting the privacy of students, parents, and visitors ("you") who use our website https://vedkrisedu.com or contact us for counselling and admission guidance.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using our website or submitting an enquiry, you agree to the practices described below.

1. Information We Collect

Information you give us. When you fill in an enquiry, counselling, or "Apply Now" form, or contact us by phone, email, or WhatsApp, we may collect:

  • Your full name
  • Mobile / phone number
  • Email address
  • City or district
  • Preferred course and preferred country
  • Any message or details you choose to share (for example, your NEET score, academic background, or budget)

Information we collect automatically. When you browse our website, we and our service providers may automatically collect:

  • Device and browser type, operating system, and language
  • IP address and approximate location
  • Pages visited, time spent, clicks, and referring website
  • Cookies and similar technologies (see Section 6)

We do not intentionally collect sensitive financial information (such as bank or card numbers) through our website. Please do not submit such details through our forms.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiry and provide free counselling
  • Recommend suitable courses, countries, and universities
  • Assist with applications, documentation, and visa guidance
  • Contact you by phone, SMS, email, or WhatsApp about your enquiry and our services
  • Keep you updated on admissions, intakes, fees, and relevant opportunities (where you have not opted out)
  • Improve our website, services, and customer support
  • Comply with legal obligations

We process your personal data on the basis of your consent (which you give by submitting a form or contacting us), our legitimate interest in responding to enquiries, and to comply with applicable law.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it only as follows:

  • Partner universities and admission bodies — where you ask us to apply on your behalf or where it is necessary to process your admission.
  • Service providers — such as hosting, analytics, communication, and CRM providers who help us run our website and services, under appropriate confidentiality obligations.
  • Legal and regulatory authorities — where required by law, court order, or to protect our rights, safety, or property.

4. Communication Channels

If you contact us through WhatsApp or other messaging platforms, your messages are also subject to that platform's own privacy policy. Calls to our helpline numbers may be recorded for quality and training purposes; you will be informed where this applies.

5. Data Retention

We keep your personal information only for as long as necessary to provide our services, maintain our records, and comply with legal requirements. When it is no longer needed, we securely delete or anonymise it.

6. Cookies and Analytics

Our website uses cookies and similar technologies to function correctly and to understand how visitors use the site. This includes:

  • Google Analytics — to measure website traffic and usage.
  • Microsoft Clarity — to understand site interactions through aggregated usage and session analytics.
  • Meta (Facebook) tools — for domain verification and, where enabled, measuring the performance of our campaigns.

You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website work.

7. Data Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023 (India), you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data
  • Withdraw consent or opt out of marketing communications

To exercise any of these rights, contact us using the details in Section 11. We will respond within a reasonable timeframe.

9. Children's Privacy

Many of our enquiries involve students who may be minors. Where a user is under 18, we expect a parent or guardian to provide or supervise the submission of information. We do not knowingly use children's data beyond what is necessary to provide counselling requested by them or their guardians.

10. Third-Party Links

Our website may link to external sites (for example, universities, social media, or maps). We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

VedKris Edu 4WH3+8WC, Shahganj Rd, Benta, Laheriasarai, Darbhanga, Bihar 846001, India Phone: +91 97735 58270 / +91 90699 45142 Email: info@vedkrisedu.com / vedkrisedu@gmail.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. We encourage you to review this page periodically.